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Housing Options Support Officer

Team and Post Number:

Housing & Communities POST NO H&C14

Location: 

Council Offices, Benfleet, Essex

Salary :

Local Scale Point 18 to 25 (£18,870-£23,111 per annum)

Working Hours: 

37 hours per week

Working Pattern(s):

Monday to Friday

Contract Type:

Fixed Term Contract

Contract Duration:

12 months

Number of Positions:

One

DBS Check:

Yes

Closing Date:

Friday 30th November 2018

We are looking for someone to assist with the provision of a seamless service for those seeking advice and assistance with their housing. You will identify potentially homeless applicants and assist with preventing their homelessness wherever possible, providing a frontline customer focus triage service for people seeking housing.

 

The successful candidate must have:

 

• Experience of working in the housing sector in a customer facing advisory role
• The ability to demonstrate initiative, pre-empting and analysing problems
• Ability to communicate effectively (verbally and in writing) with those who have widely varying communication skills
• Ability to be flexible, prioritise when working under pressure to meet tight timescales and manage a varied workload


For an informal discussion regarding this role, please contact Veronica Jackson (Housing Options Team Leader) on 01268 882324.

 

Please apply online via the Council’s website where a full Job Description and Person Specification are also available.

 

Alternatively, please email humanresources@castlepoint.gov.uk or call HR on 01268 882294 for an application pack. CVs alone will not be accepted.

 

Closing date for applications:   12 midday Friday 30th November 2018

Interviews expected to be held:  10th and 11th December 2018

 

This post is subject to an enhanced DBS (Disclosure & Barring Service) check.

 

This Council is committed to the safeguarding of children and vulnerable adults and we expect all our employees to share this commitment.

Castle Point Borough Council is an Equal Opportunities Employer.



Related Documents


Apply online


Continue to complete form: Housing Options Support Officer

Apply by E-Mail


Complete the following forms and return them to humanresources@castlepoint.gov.uk