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Team and Post Number:

Housing Options H&C18


Council Offices, Kiln Road, Benfleet


£19,554 - £23,836 per annum (Local Scale Point 7 to 17)

Working Hours: 

37 hours per week

Working Pattern(s):

Monday - Friday

Contract Type:

Fixed Term Contract

Contract Duration:

12 months

Number of Positions:


DBS Check:


Closing Date:

4.00pm Monday 22nd July 2019


We are looking for someone to assist with the provision of a seamless service for those seeking advice and assistance with their housing. You will identify potentially homeless applicants and assist with preventing their homelessness wherever possible, providing a frontline customer focus triage service for people seeking housing.


The successful candidate must have:


• Experience of working in the housing sector in a customer facing advisory role
• The ability to demonstrate initiative, pre-empting and analysing problems
• Ability to communicate effectively (verbally and in writing) with those who have widely varying communication skills
• Ability to be flexible, prioritise when working under pressure to meet tight timescales and manage a varied workload

For an informal discussion regarding this role, please contact Veronica Jackson (Housing Options Team Leader) on 01268 882324.


Please apply online via the Council’s website where a full Job Description and Person Specification are also available.  Alternatively, please email or call HR on 01268 882294 for an application pack. CVs alone will not be accepted.


Closing date for applications:         4 pm on Monday 22nd July 2019
Interviews expected to be held:      w/c 29th July 2019 


This post is subject to an enhanced DBS (Disclosure & Barring Service) check. 


This Council is committed to the safeguarding of children and vulnerable adults and we expect all our employees to share this commitment.


Castle Point Borough Council is an Equal Opportunities Employer


Related Documents

Apply online

Continue to complete form: HOUSING OPTIONS SUPPORT OFFICER

Apply by E-Mail

Complete the following forms and return them to