When to use this form

We appreciate you taking the time to leave feedback, you need not leave a comment. Any comments however do help us identify what it is you would like to see changed.

Please do not leave any personal details, as we are not able to respond to these comments.

If you are struggling to use the site and require some help please contact us for assistance.

Example of helpful feedback

• I can’t find open hours, pressed on the link and it took me to here, the rating page. Very confusing
• Don’t tell me how to apply
• Should cardboard be left big or cut small
• When and we’re can I purchase garden waste bags during lockdown
• I cannot put in my pin and account number it rejects even tho I have the letter in front of me !!!!!!

Example of unhelpful feedback

• It is unclear and is really hard to find the information you want. A website should be easy to use and informative.